Note: I've heard Philip Glass talk with his music for so many years now. I think, as with many people of my age, I was first exposed to his music via the film "Koyaanisqatsi: Life Out of Balance" and then went on to find more and more of his music. Now this...
Month: April 2016
“Adam Reads” Reco: “The Value of One-to-One Customer Support for SaaS”
by Adam | Apr 23, 2016 | Adam Reads
There are few things in the world more frustrating than contacting a general support line or email address and getting a new person each time. Whether you’re calling about cell phone service, auto insurance, or software support, we’ve all experienced the familiar...
Where is the Customer in your project? Still Nowhere? (the Corollary)
by Adam | Apr 23, 2016 | Quick Posts
In the recent post entitled "Where is the Customer in your project? Nowhere!", I shared a video post by Kalpesh Shah about increasing the value of user stories, and shared some thoughts on the problems of excluding the customer. But this topic is a bit of an irritant...
Where is the customer in your project? Nowhere!
by Adam | Apr 23, 2016 | Quick Posts
Principle #2 of the Project Action Principles is stated as "Fulfil Customer Value, Interactively". As an aside, the only reason it is number 2 and not number 1 ("Achieve Outcomes, Rapidly"), is that we need the motive force of pro-active outcome focus that is outlined...
“Adam Reads” Reco: “6 Things Product Managers Should Do Before Building a Roadmap”
by Adam | Apr 23, 2016 | Adam Reads
The product roadmap is the most essential document that your company can have. It shows what your product aims to achieve; how it will fulfill that achievement; and why your product will impact your company.----The product roadmap is one of the most...
“Adam Reads” Reco: “Creating Digital Products & Services at The Guardian”
by Adam | Apr 23, 2016 | Adam Reads
Nick Haley, Head of UX at Guardian News Media, joined us at ProductTank at the BBC to give us practical examples of how his team is becoming more agile and how digital products are iterated every day with real users, breaking his thoughts down into five core...
The Product Manager vs. the Scrum Master
by Adam | Apr 21, 2016 | Adam Reads
Scrum masters play a crucial role on product development teams. Scrum is the best-known and most widely-used agile software development framework. So, it is common for software development teams to include a "scrum master" -- someone who keeps the team accountable to...
Seth Godin Explains How Taking a Risk Is Actually the Safest Thing to Do These Days
by Adam | Apr 21, 2016 | Adam Reads
The author, entrepreneur, marketer and public speaker reveals to "Behind the Brand" how your comfort zone and safety zone are two different things. --- This post originally appeared as - Seth Godin Explains How Taking a Risk Is Actually the Safest Thing to Do These Days
Is Agile a Subset of Lean Manufacturing?
by Adam | Apr 21, 2016 | Adam Reads
If you hang around agilists long enough, someone will mention lean manufacturing, Toyota Production System or Kanban. Since these concepts predate Agile, you might wonder how they relate, and perhaps why lean manufacturing wasn’t directly applied to software (until...
30 Problems That Affect Software Projects
by Adam | Apr 21, 2016 | Adam Reads
30 Problems That Affect Software Projects From Estimating Software Costs: Bringing Realism To Estimating, 2nd Edition. Initial requirements are seldom more than 50 percent complete Requirements grow at about 2 percent per calendar month during development About 20...
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Each week Adam writes about interesting and varied topics for Project Managers everywhere and curates useful articles, books and papers from other sources.
Recent Posts
- The Project Manager’s “Predator Helmet”: Nine diagnostic filters for your projects
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- Rethinking the Work Breakdown Structure Part 2.3: Leveraging a broader range of tools
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