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The problem with Customer Advocacy: it addresses neither!

The problem with Customer Advocacy: it addresses neither!

by adam | May 11, 2016 | Customer Advocacy, Customer Value

I used to think that the best way to get your customers talking about how great you are was to be, well, great! – give your customers something to talk about.  Be great is the sense of having a product that customers really value. This seems self-evident...

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